Privacy Policy

1. Who We Are
Quidos Protect is the data controller responsible for your personal data. We provide compliance and certification-related services to businesses and professionals across the UK.

2. The Data We Collect
Depending on how you interact with us, we may collect:

Contact details (name, email, phone number)
Business information (company name, role)
Professional data (e.g. assessor accreditation details, qualifications, scheme membership)
Property-related data where required for certification services
Website usage data via cookies

3. How We Use Your Data
We use personal data to:

Provide certification, accreditation, and compliance services
Manage scheme membership and professional registrations
Communicate with clients and stakeholders
Meet regulatory and audit requirements
Improve our services and website

4. Legal Basis for Processing
We rely on:

Contract – to deliver services you have requested
Legal obligation – to meet regulatory and accreditation requirements
Legitimate interests – to operate and improve our services
Consent – for marketing communications where applicable

5. Data Sharing
We may share your data with:

Regulatory bodies and accreditation organisations
Government departments where required (e.g. compliance schemes)
IT and service providers (hosting, CRM, support systems)
Professional partners involved in delivering services

We do not sell personal data.

6. Data Retention
We retain data only as long as necessary, including to meet legal, regulatory, and audit requirements relevant to certification and compliance schemes.

7. Your Rights
You have the right to:

Access your personal data
Request correction or deletion
Restrict or object to processing
Request data portability
Withdraw consent (where applicable)

Contact: enquiries@quidosprotect.co.uk

8. Cookies
Please see our Cookie Policy for details on how we use cookies.

9. Complaints
If you are not satisfied, you can contact the Information Commissioner’s Office (ICO): www.ico.org.uk

10. Contact Details

Unit 1

Sovereign Quay

Havannah Street

Cardiff

CF10 5SF